Consignment means that we are selling on behalf of.

We accept quality or designer branded women(s) and men(s) clothing, accessories and footwear.

Some of our top selling brands are Moochi, Ruby, Country Road, Anine Bing, Shona Joy, Kowtow, Juliette Hogan, Caitlin Crisp, Penny Sage, Marle, Yu Mei, Mi Piaci, Gorman, Levi's etc.

We do not accept activewear, children's clothing, undergarments, swimwear or sleepwear.

We do not accept clothing with odours, stains, faults, damage etc.

We do not accept garage, shein, anko, cotton:on, mirrou, papersissors, dotti, Pagani etc.

No, we ask that you come in to the store with your items so we can see the condition of them in person.

No, we sell items on behalf. It is only if your item is accepted and sells that you receive 50% of the sale.

No, we do not wash or dry-clean your items nor do we mend your items.

It is your responsibility to ensure that your items are well maintained and clean when you bring them into the store.

If we notice any marks/missing buttons/minor stitching coming undone etc when we are processing the items we will ask you to fix them and bring them back, if you would prefer us to fix/clean them we can at a cost of $15 per item, this will be deducted from your account.

If we deem the item is unsuitable for our store we will send you a return email if you have asked to have items returned or we will donate the item.

Simply bring any items that you wish to sell in store and a staff member will take a look then and there and advise if any items have been selected.

Please allow 5 - 30 minutes for this process. Time may vary depending on how many items you bring and how busy the store is.

No, you are welcome to bring just one item or your entire wardrobe!

We understand that it can be disheartening when your items aren't accepted, however please do not take it personally. We accept items based on what we think will sell in our store.

Some common reasons why we might not select your items are:

- Outdated styles

- We have a lot/have had a lot of the same or similar items

- Not the right fit for our store & customers

- Not in season

- Minor faults (thread pulls, colour damage, out of shape)

Items take up to two weeks to process. Processing times vary depending on how much stock on hand we currently have. Please ask in store for a more accurate timeframe.

Once items are processed they are available in store and online for a total of six weeks.
The first four weeks they are full price and the last two weeks they drop down to half price.

Our amazing staff do all the pricing. We research the RRP, sale price and resell price and then factor in the age and condition of the item to generate a price that our customers are comfortable to pay.

At the end of the six week cycle if you have asked that your unsold items be returned to you we will send you an email notifying you that your items are ready to collect.
(You have one week to collect or reply to our email)

Uncollected items and items selected to be donated will be disposed of at the sole discretion of Again & Again. This may include being donated or resold.

You are welcome to change your mind at any point, the sooner you let us know the better. Sometimes during the processing stage if we find faults with your items or judge that they are not the right fit for our store upon closer inspection and you have opted to have items donated when you created your account we will donate them during processing.

Unfortunately no, if you missed the cut off date and failed to reply to our email to notify us that you required extra time then due to limited storage space we have already moved on your uncollected items.

You receive 50% of the sale price.

On the 20th of the month consignor accounts with a balance of $50 or greater will automatically be paid via bank transfer to a nominated bank account.
Consignors who have a balance less than $50 will need to collect the balance in store, you will need an eftpos card and photo identification.

You may collect any funds on your account in store at any stage.

You have 24 months to collect the balance on your account any funds uncollected after 24 months since the last sale of an item on the account will become null and void.

You are able to track your items through the consignor portal (link below)

Consignor Portal Login

Please note your items won't immediately appear on your account, they will only appear once we have processed them.

As we are selling on behalf, we unfortunately do not refund or exchange anything and all sales are final. You can however resell the item with us.

We are happy to help with additional questions you might have with items.

In the event that a mistake is made on our behalf, we will happily create a store credit for you. This is ONLY if we have displayed wrong details of the product online (eg. failed to note a fault).

1. Consignor accepts all risk of loss or damage (including shoplifting) while their clothes are with us. We will however exercise reasonable care.

2. Consignor grant permission that your items may be used online for promotional purposes and be made available in our online store to maximise sales opportunities.

3. Consignor may withdraw items at any point before their expiry (unless sold prior). To do so you must come in store and personally locate the item(s). Bring the item(s) to a staff member, provide them with your photo ID and they will process the return of your items.

4. The acceptance of any item into stock and its pricing will be determined solely by Again & Again Consignment Store Limited

5. Consignor acknowledges and agrees that it is their responsibility to track their items at all times. This can be done via the consignor portal which they have access to.

6. Consignor agrees to take sole responsibility at all times for keeping in contact with Again & Again Consignment Store Limited should any problem arise

7. Consignors will be asked whether or not they would like to collect their “Returns” If “Yes” is selected then these items will be kept for 1 week (7 days) from the date of a "Returns" email being sent after which they will be disposed of at our sole discretion. If “No” is selected then items will be disposed of at the sole discretion of Again & Again Consignment Limited at any point.

8. Items will be reduced in price by 50% of their initial price when entering their 4th week.

9. Consignor acknowledges & agrees that any items "To Be Returned" but uncollected or any items a consignor opts to "Donate" will be done so at the sole discretion of Again & Again Consignment Store Limited this may include being on sold.

10. Consignor acknowledges and agrees to all terms & conditions set out by Again & Again Consignment Limited